About Network Health

How We're Different

We Live in Your Community

From our headquarters in Menasha to our office in Brookfield, we work to meet the needs of our members throughout Wisconsin.

If you're looking for the largest, most widespread health plan in the country, that's not us. If you're looking for informed people you can reach in person, or on the phone, who answer questions directly—that's us. We take a different approach to health insurance and provide personalized service and treat you with courtesy and respect.

We Listen

When you call Network Health, we don’t bombard you with health insurance language. We talk like people, not insurance dictionaries.

We Know Health Insurance

We know health insurance can be overwhelming, but this is what we do. Let us help, we’ll keep it simple.

We Integrate Quality Every Day

Our commitment to quality isn’t about our awards, excellent quality ratings or accreditations. Yes, we continue to exceed the industry's highest standards, but at Network Health we put the spotlight on you. Our quality department focuses on improving the health care services you receive every day and ensuring your experience with Network Health exceeds your expectations.

Wisconsin Communities

We Are Highly Rated

  • Our members appreciate our service and coverage—that’s why 90 percent stayed with us last year.* And CMS (the government agency that oversees Medicare) rates us 4.5 out of 5 stars.**
  • Network Health’s Medicare Advantage PPO product holds the second highest possible accreditation status from the National Committee of Quality and Assurance (NCQA). This prestigious status reflects the hard work we put into designing our plans and caring for our members.
  • Network Health evaluates the quality of care and services provided to members using two nationally-recognized tools, the Healthcare Effectiveness and Data Information Set (HEDIS®) and the Consumer Assessment of Healthcare Providers and Systems (CAHPS®). See How We Rate

We Assess the Needs of Our Members

Network Health provides guidance to all of our members with multiple or complex conditions to ensure they obtain access to necessary services and helps to coordinate their care. This includes individuals who are low income, dual-eligible, covered by Medicare or Medicaid, have physical or developmental disabilities, chronic conditions or severe mental illness.

Every year, Network Health assesses the demographics of its members including age, gender, ethnicity, social and environmental factors, living conditions and potential health disparities to identify and address their cultural, racial and language needs. This insight supports us in implementing and adjusting processes and resources, clinical and service programs, communications and member materials based on the specific needs of our members.

We Focus on Healthy Living

At Network Health we believe in healthy living, not just helping you when you are sick. As a member you’ll have access to programs that help you improve or maintain your health and manage health conditions. Best of all, these programs are provided at no additional cost to you. Review our Wellness Programs.

*Based on the percentage of Network Health Medicare Advantage (PPO) members who stayed in the plan for 2018, for coverage starting January 2018.

**See Star Rating Information Network Health Medicare Advantage PPO plans received an overall rating of 4.5 out of 5 stars for 2018 from the federal Medicare program. Our drug plan rating increased from 4.5 stars to 5 stars for 2018, which is considered an “excellent” rating. The NetworkPrime (MSA) plan received 3.5 stars. Every year, Medicare evaluates plans based on a 5-star rating system.


Network Health
1570 Midway Place
Menasha, WI 54952
Hours
Mon., Wed.-Fri.: 8 a.m. to 5 p.m.
Tuesday: 8 a.m. to 4 p.m.