Medicare Advantage Plans Receive a 4.5 Star Rating

November 24, 2010

Menasha, Wis. - Network Health Insurance Corporation Medicare Advantage plans with Part D coverage have received a composite 4.5 star rating from the Centers for Medicare & Medicaid Services (CMS). The 5-star rating system is used by CMS to monitor plans to ensure that they meet Medicare’s quality standards. The ratings provide Medicare beneficiaries with a tool to compare the quality of care and customer service that Medicare health and drug plans offer.

“Network Health constantly aims to provide the highest level of customer service and personalized care,” said Sheila Jenkins, president, Network Health. “Our CMS rating assures members of Network Health Insurance Corporation Medicare products that they have access to a high-quality plan that is based locally.”

The overall score for quality of health services covers 36 different topics in five categories:

• Staying healthy
• Managing chronic conditions
• Ratings of health plan responsiveness and care
• Health plan member complaints and appeals
• Health plan telephone customer services

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Network Health has offered customized commercial and Medicare health insurance services to area employers, individuals and families since 1982, and through its strong reputation for providing quality health care coverage and excellent customer service has grown to serve thousands of people in Northeast Wisconsin and beyond. Each year since 2002, Network Health has received the highest possible "Excellent" accreditation status from the National Committee for Quality Assurance (NCQA) for its commercial HMO insurance plans, and annually since 2004 it has been ranked in the Top 50 Health Insurance Plans in U.S. News and World Report's NCQA Best Health Plans in America listing.