(800) 276-8004 | (920) 720-1250

Contact Us

Customer Service

(920) 720-1300 or (800) 826-0940

Fax (920) 720-1909

  • Benefit inquiries
  • Coordination of Benefits
  • PCP changes
  • Claim issues
  • Ordering duplicate ID cards
  • Employees out of service area
  • Dependent coverage
  • Questions on term dates
  • Duplicate member packets
  • Name changes
  • Address changes

Group Administration

(920) 720-1350 or (877) 549-8793

Fax (920) 720-1904

  • Eligibility
    • Adds, deletes, & change
    • Late enrollee
    • Employees out of service are
    • Dependent Coverage
    • Reinstatement issues
    • Questions on term dates
  • HIPAA Certificates
  • Name changes
  • Address changes
  • Exceptions on plan changes
  • New business/renewals
    • ID cards
    • New member packets
  • Billing issues
  • EFT issues
  • Billing reconciliation
  • Rate questions

Sales & Service

(920) 720-1250 or (800) 276-8004

Fax (920) 720-1256

  • Group Supplies
    • Enrollment packets
    • Enrollment forms
  • Administrative Materials
    • HSP
    • Admin guide
    • Certificate of coverage
    • Renewals

Quality Improvement

(920) 720-1655 or (800) 826-0940, ext 1655


Our Location

1570 Midway Place
Menasha, WI  54952
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