Diabetes

Diabetes is a condition that results from high levels of glucose, or sugar, in the blood. This condition is caused by defects in the body’s insulin production process that produces too much sugar. Researchers are not completely certain why some people develop diabetes, although genetics and environmental factors, such as obesity and lack of exercise, appear to play roles in its development.

In order for people with diabetes to manage their condition and the symptoms that go along with it, they need see their doctor regularly. Their doctor will monitor things like their glucose and lipids levels, and their blood pressure. This monitoring is important for people with diabetes because early detection and treatment of diabetes-related health conditions helps prevent and delay other complications.

Network Health Plan participants can learn more about diabetes by visiting our Health Information Library, powered by WebMD. There they will find a more in-depth description of diabetes as well as ideas for managing this condition. If you are a Network Health Plan participant, sign in to My Account and then click on Heath Information Library to get started.

In addition, Network Health Plan offers a Diabetes Management program for those diagnosed with diabetes.

How it Works

Network Health Plan participants who are newly diagnosed with diabetes receive a call from our Care Management team shortly after their diagnosis. During this phone call we discuss:

• The participant’s current health status as well as their health and wellness goals
• Testing and monitoring that will help them maintain good health and avoid complications
• How well they feel they their diabetes is being managed and whether or not they are comfortable making the health, diet, and lifestyle changes suggested by their physician
• Accessing additional services such as classes, nurse case management services, local diabetes community support program, etc.
• Screening for depression, which sometimes affects people when they first learn about their condition
• Educational resources that will help them keep themselves in good health
• The Diabetes Rewards Program (see information at left)

Future follow up phone calls from our nurse care managers are encouraged for those with diabetes, and during the initial phone we determine their willingness to participate in this free service.

In addition to the phone calls, we also send mailings that are designed to keep our diabetic members informed and educated about their condition. The first letter gives another introduction to our care management program and explains the importance of self-management. Future mailings offer information about our Tobacco Cessation Program, if it applies, as well as information about depression and NurseDirect, the 24-hour health information service in northeastern Wisconsin.

Participants who are considered high risk due to their health condition also may receive additional mailings and services that will help them get healthier by working with our nurse care managers and through self-management strategies like maintaining a proper diet, taking medications correctly, exercising, weight management, and checking their blood glucose daily.